Voffio knowledge centre
20 frequently asked questions across all Voffio services.
Clear answers for coworking, virtual office, Website + Hosting SaaS, payments and legal/service administration.
Coworking
What coworking options does Voffio offer in Ulundurpet?
Voffio offers day passes, weekly access, open desks, dedicated desks, premium dedicated desks and team workspace options across its Ulundurpet locations, subject to current capacity and the selected plan.
Can I book a coworking seat without creating an account?
Yes. The public coworking registration form collects only the basic details needed to start an enquiry. Detailed service, KYC, billing and agreement information can be completed later where required.
Can a company reserve multiple seats for a team?
Yes. Companies can request multiple seats or a team zone. Final allocation depends on live availability, the requested dates, location and any package-specific requirements.
What facilities are included with Voffio coworking?
Core facilities include air-conditioned workspace, business Wi-Fi, power, common-area CCTV, work tables, office chairs, reception and workspace support, RO drinking water, cleaning and QR-controlled access. Some optional or high-usage services may carry additional charges.
Is a specific desk guaranteed with every coworking plan?
A specific desk is guaranteed only when the booking or admin allotment identifies that seat. Open-desk plans may use flexible seating, while dedicated-desk and team plans can include assigned seating.
How does QR entry work for coworking customers?
Active customers can be issued a QR pass linked to the holder, validity period, location and, where applicable, an assigned seat. Reception or security can verify the live pass before admission.
What are the normal operating hours?
Standard operating hours are Monday to Saturday, 9:00 AM to 5:00 PM, unless a written plan or approved arrangement states otherwise.
Virtual Office
What is included in a Voffio virtual office service?
Depending on the selected plan and eligibility, a virtual office can include a business or correspondence address, mail handling and address-support documentation. Exact inclusions are confirmed in the accepted service order.
Does paying for a virtual office guarantee GST, MCA, bank or licence approval?
No. Voffio provides the contracted address and support service, but approval by GST, MCA/ROC, banks, marketplaces or other authorities is controlled by those authorities and cannot be guaranteed.
Is KYC required before a virtual office address is activated?
Yes, where applicable. Virtual office activation is subject to identity, business and document verification, lawful business activity, payment clearance and location eligibility.
Can I use the address immediately after payment?
Not automatically. Payment starts the service process, but address use becomes authorised only after Voffio confirms activation and any required KYC or documentation checks are complete.
How are letters and couriers handled?
Mail and courier handling follows the published mail policy. Collection, forwarding, storage, prohibited items and any extra courier or high-volume charges depend on the selected plan and operating rules.
What happens when a virtual office subscription expires or is cancelled?
The customer must stop using the address and update external registrations, websites, stationery, banks and other records as applicable. Any post-termination obligations in the service agreement continue where relevant.
Can Voffio reject a virtual office application?
Yes. Voffio may decline or suspend service where KYC fails, information is false or incomplete, the proposed activity is prohibited or high-risk, the address use is not eligible, payment is overdue or there is another material compliance concern.
Website SaaS
What is the Voffio Website + Hosting SaaS plan?
It is a hosted website service offered as a recurring subscription. The standard plan is USD 19 per month and provides access to the hosted website service and hosting scope described on the SaaS plan page and service order.
Is the USD 19 website plan a one-time website purchase?
No. It is a recurring monthly SaaS and hosting subscription. Continued access and hosting depend on an active subscription and compliance with the SaaS terms.
How is the USD 19 monthly subscription paid?
The SaaS plan uses PayPal recurring subscription billing in USD. The customer reviews and accepts the SaaS terms, recurring-payment terms, privacy notice and cancellation policy before starting the PayPal subscription.
Are domain registration, premium themes, custom development or business email included?
Only features specifically listed in the selected plan are included. Domain registration, third-party licences, premium assets, custom development, business email, migrations or specialist work may require separate pricing.
Can I cancel the website SaaS subscription?
Yes. Cancellation stops future renewals in accordance with the SaaS cancellation policy and PayPal subscription status. Amounts already billed for a started billing period are handled under the published cancellation and refund terms and applicable law.
Payments & Legal
Who is the legal service provider for Voffio?
Voffio services are supplied by Scifax Technology and Publishing Private Limited, GSTIN 33ABKCS5534M1ZX, with the registered/service address shown on the Voffio legal, payment and contact pages.