Privacy & Data Protection Notice
These public terms describe the standard operating framework. A booking confirmation, quotation, invoice, service order or signed agreement may contain package-specific terms. Where law requires a different treatment, applicable law prevails.
Information we process
Voffio may process names, company details, contact information, KYC/business documents, workspace preferences, bookings, invoices, payment references, QR pass identifiers, seat assignments, attendance/access logs, support messages, device/security logs and CCTV footage from common/access areas.
Why we use it
Data is used to deliver services, verify access, administer payments, maintain security, prevent misuse, manage customer support, meet legal/compliance obligations and improve operations.
Payment data
Cashfree and PayPal may collect and process payment information under their own privacy and security terms. Voffio should not store full payment-card numbers or CVV values in this portal.
CCTV and access records
CCTV and QR/access logs may be retained for reasonable security, incident investigation and operational periods, then deleted or archived according to Voffio's retention practices and applicable requirements.
Sharing
Information may be shared with payment processors, service providers, professional advisers, authorities where legally required, or verified partners where necessary to fulfil a requested service. Voffio does not treat customer data as a product for sale.
Customer requests
Questions about access, correction or deletion requests can be sent to info@voffio.com. Some records may need to be retained for tax, accounting, fraud prevention, dispute or legal reasons.