Service Delivery & Fulfilment
This page explains what happens after an order or payment and when each Voffio service becomes usable.
Coworking and workspace access
Paid coworking access starts only for the location, plan and service period confirmed in the booking/order. Where a seat or QR pass is required, Voffio completes the allocation before standard entry. A successful payment by itself does not permit access outside the confirmed booking period or without required verification.
Dedicated desks and team workspace
Dedicated desk and team-workspace fulfilment is completed after successful payment and inventory/allocation confirmation. If the requested inventory cannot be supplied, Voffio will contact the customer about an alternative, rescheduling or the applicable refund/remedy under the published policy.
Virtual Office
Virtual Office payment does not by itself activate address use. Activation occurs only after required KYC/business documents are reviewed, the selected use is accepted as eligible, the applicable agreement is accepted and Voffio provides written activation confirmation. Government, GST, MCA, banking or third-party registration approval is not guaranteed.
Service communications
Order references, payment confirmations, activation notices and support updates are sent to the contact details supplied by the customer. Customers should keep those details current.
Support
For an order-status or fulfilment question, contact office@scifax.com or +91 4149 290771 and provide the Voffio order/reference number.